Refund policy
Return & Refund Policy
At Shopify store Chicana Girl Designs each item is handmade and created with care. Because of the custom and handmade nature of our products, all sales are final.
We do not accept:
- Returns
- Exchanges
- Refunds
- Order cancellations once an order has been placed
Please double-check your order details, shipping address, and product selections before completing your purchase.
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with your order number and photos of the issue so we can review the situation and help make it right if applicable.
We are not responsible for:
- Delays caused by shipping carriers
- Lost or stolen packages marked as delivered
- Incorrect addresses entered at checkout
By placing an order through our shop, you acknowledge and agree to this policy.
Thank you for supporting our small business and handmade creations. 🖤